State Farm® Insurance Agent Terry Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nick Waddell
March 26, 2026
"Tabatha was great to work with."
"Thank you for taking the time to share your positive experience! "
Adam Ismail
March 26, 2026
"Tabitha was helpful with a claim and made it simple for us"
"Adam, thank you so much for the wonderful review! We really appreciate your kind words, and we are always here to help!"
Randy R
March 25, 2026
"Terry Taylor Agency still believes in customer service. They listen first and then recommend a solution. They are also there when you need them assisting you in any needs you may have."
"Thank you for the amazing review, Randy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jolene Short
March 19, 2026
"I spoke with Becca from this office, and she helped me understand my options for life insurance and what everything meant. It was the first time I felt like I understood the ins and outs of these types of policies and she was so down-to-earth about everything."
"Jolene thank you for your 5-star review! We appreciate your feedback and are pleased to know you had a positive experience with our office. We are honored to work with you :) "
Chassi VanDrimmelen (Chawk23)
March 17, 2026
"Becca did a wonderful job with helping me with a quote for my car. She was very kind, efficient, and caring. Thank you so much!"
"Chassi, thank you for your wonderful review of our team! "
Karen Bishop
February 27, 2026
"Becca Johnson is a wonderful State Farm agent! She saved me quite a bit of money with similar coverage to what I was getting from Auto Owner's Insurance. She is warm, knowledgeable and helpful! I'm glad to have found Becca!"
"Thank you for the amazing review, Karen! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Cory Townsend
February 27, 2026
"Tabatha was super helpful"
"Cory, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us—we are always here to help!"
Noah Vanhoose
February 20, 2026
"Patty Richman has been an incredible help since I moved to Iowa and needed to transfer insurance, and assured I got the best rate possible for my brand new car! It was smooth and easy and when I needed to make a claim when someone hit me on my way to work, she was there to make it as painless as possible. I would highly recommend this office, thanks again Patty!"
"Hey Noah, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon., Terry Taylor "
Paulette
February 19, 2026
"Patty was extremely helpful when I had storm damage and had to make my first claim. Highly recommend!"
"Greetings Paulette, Thank you for the awesome feedback. We love that you had such a great experience! Thanks for sharing your kind comments! We look forward to keeping up the great work! Sincerely, Terry Taylor "
Loot
February 19, 2026
"I had such a great experience with this insurance office, and I especially want to recognize Patty. From the very beginning, she was incredibly kind, patient, and knowledgeable. Insurance can feel overwhelming, but Patty took the time to explain everything clearly and made sure I felt confident about my coverage choices. She was responsive, professional, and genuinely cared about finding the best options for my needs, not just rushing me through the process. It’s rare to find someone who combines efficiency with such a personal touch."
"Loot, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. Sincerely, Terry Taylor "
Andrea Burrows
February 19, 2026
"I reached out for rate quotes and Patty Richman sent them over. She was very helpful and very friendly. I appreciate her service."
"Thank you for the amazing review, Andrea! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Hekmat Chama
February 18, 2026
"I want to say a big thank you to Becca! She was polite, efficient and took the time to quote me for various insurance options for my daughter. She was pleasant and explained all the coverage options we could get as we aren’t familiar with the US system. Becca, my wife and I can’t thank you enough for all your help and once my daughter makes her final decisions we will definitely be reaching out to confirm her insurance needs."
"Hekmat, thank you for your 5-star review! We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Terry Taylor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Des Moines."
Briteline Deck & Fence Stain
February 18, 2026
"Becca at Terry Taylor’s office was fantastic!!! She was patient with me and listened to my needs. Was able to bring my car insurance down some which helps out a ton. Thank you!!!!"
"Hunter, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to us - we are always here to help!"
Don Burgmaier
February 16, 2026
"State Farm took care of what I needed very fast."
"I appreciate your comments Don, and your long term continued patronage of my agency. Thank you so much! 😁"
Russ Rhodes
February 13, 2026
"Becca Johnson was wonderful to work with. Very pleasant, informative and helpful with our quote, and had the information we needed in a timely manner. Highly recommend her services."
"Thank you Russ, your kind words mean a lot to us! We strive to offer the best customer experience possible. 🙏🙏"
Olivia O'Bryan
February 6, 2026
"Becca was awesome to work with. She answered all of my questions and she was very friendly and helpful!"
"Thank you for the great review Olivia! ⭐️"
steven hermann
January 21, 2026
"Tabitha did a great job taking care of my request and following up to be sure there was nothing else needed."
"Thank you for the nice review Steve! I appreciate your long term relationship with my agency. 🙏"
Cheryl Crawford
January 20, 2026
"Patty Richman has helped us with our insurance for several years. She always finds time to help us solve any problems or challenges we may have. Her customer service is personable and very professional. Thank you, Patty!"
"We are all about your customer experience Cheryl, thanks sharing your comments. We appreciate you! 🙏"
Steven Anthony
January 16, 2026
"I’ve had nothing but great experiences with this team. Everyone is friendly, knowledgeable, and genuinely cares about helping you find the right coverage. They’re always quick to respond and easy to work with."
"Thank you for the great review Steve! 🙏"
Richard French
January 14, 2026
"The customer service we have received from Terry and her team is above and beyond 5 stars. Help with settling a claim and a review of my coverage that increased my protection and decreased our cost!!! I’m happy to say I do business with Terry Taylor."
"We are so grateful that you shared your experience with our office! Thank you for allowing us to partner with you. 👍"
Grant Petersen
January 13, 2026
"Great service thanks to Tabatha!"
"Thanks Grant! We appreciate the great review! 🙏"
Linda Richman
January 10, 2026
"Patty, does such a good job in answering every question we have had over the years. Her customer service skills always makes us feel like we are the most important thing she has to do. She always gets us an answer immediately or calls us back. She is every knowledgeable of all phases of State Farm Insurance. Terry is lucky to have Patty as an Employee!"
"Linda, we are honored by your positive feedback, and really enjoy working with you. If there is anything else you need just let us know! 🙏"
Todd Richman
January 9, 2026
"Patty does an outstanding job, she always makes sure I have the proper amount of coverage. She will do whatever it takes to take care of the customer. She is an asset to State Farm!!!"
"Thanks Todd! We appreciate the opportunity to work with you as a long term customer, you’re the best!"
Luke Spaur
January 9, 2026
"Patty Richman is amazing"
"Thank you for the kind words Luke! "
Colton Freetly
January 9, 2026
"I worked with Tabatha and she was great! Wonderful customer service and I’m happy with my coverage. 10/10 recommend this office!"
"Colton thank you for sharing your experience! We’re glad your happy with your choices, and always here to help ☀️"